At Camelbak Camp Shop, we understand that when you’re planning your next outdoor adventure, every ounce matters—and that includes the weight of waiting for your gear to arrive. That’s why we’ve streamlined our delivery process to get your ultralight equipment to you as efficiently as possible, whether you’re gearing up in Perthville or preparing for trails halfway around the world.

Fast Facts: Most orders ship within 1-2 business days. We deliver worldwide (excluding some remote areas) via trusted carriers including DHL, FedEx, and EMS. Choose the shipping option that matches your adventure timeline.

Your Delivery Options

Standard Shipping: For Time-Sensitive Adventures

Carrier: DHL or FedEx

Cost: $12.95 AUD

Delivery Time: 10-15 business days after dispatch

Ideal when you need your gear for an upcoming trip. Track your package every step of the way with our premium carriers.

Free Shipping: For Budget-Conscious Explorers

Carrier: EMS

Cost: FREE on orders over $50 AUD

Delivery Time: 15-25 business days after dispatch

Perfect when you’re planning ahead and want to save on shipping costs to invest in more gear. All orders ship with tracking.

From Our Warehouse to Your Trailhead

Our shipping process is designed with adventurers in mind:

  1. Order Processing (1-2 days): Our team carefully checks and packs each item at our Perthville headquarters, ensuring your ultralight gear arrives in perfect condition.
  2. Dispatch Notification: You’ll receive tracking information the moment your adventure kit leaves our shop.
  3. Customs Ready: International orders include all necessary documentation to smooth customs clearance.
  4. Final Mile: Our carriers deliver directly to your door—or to your basecamp if you’re already on the move.

Pro Tip: Order at least 3 weeks before your trip if choosing free shipping, or 2 weeks for standard shipping to account for any unexpected delays.

Our Delivery Promise

We stand behind every shipment with our Adventure Assurance:

  • 15-Day Returns: Not quite right? Return any item within 15 days of delivery for a full refund.
  • Damage Protection: Rare shipping damage? We’ll replace affected items at no cost.
  • Transit Updates: Real-time tracking keeps you informed from warehouse to wilderness.

While we currently can’t reach every remote corner of the globe (we’re working on it!), we’re proud to support adventurers across six continents with reliable delivery of our ultralight gear.

Ready to Hit the Trail?

Now that you know how we deliver adventure to your doorstep, explore our collections of award-winning shelters, performance apparel, and ultralight essentials. Your next great outdoor experience starts here.

Shop Now & Start Your Adventure

Questions about delivery? Our hiking-experienced customer service team is ready to help at [email protected].