Privacy Policy

At Camelbak Camp Shop, we value your privacy as much as we value the lightweight gear we provide for your outdoor adventures. This Privacy Policy explains how we collect, use, protect, and share information when you visit campliteessential.com or make purchases from our store.

1. Information We Collect

Like packing the right gear for a hike, we only collect what’s necessary:

• Personal Identification: Name, email address, shipping address when you make a purchase or create an account
• Payment Information: Credit card details processed securely through our PCI-compliant payment gateways (we never store full card numbers)
• Technical Data: IP address, browser type, device information, and cookies (see Section 6)
• Usage Data: Pages visited, products viewed, time spent on site to improve your experience
• Communication Records: Emails or messages sent to our customer service team

2. How We Use Your Information

We use your data with the same precision we apply to selecting our ultralight gear:

• Process and fulfill your orders for hiking gear and outdoor equipment
• Provide customer support as responsive as our quick-pitch tents
• Improve our website functionality and product offerings
• Send order confirmations, shipping updates, and service-related notices
• With your consent, send newsletters about new products and outdoor tips
• Prevent fraud and maintain the security of our systems

3. Data Sharing and Disclosure

We treat your data with the same care we recommend for your essential gear:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping carriers, and IT services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same reliability as our adventure-ready gear:

• All data is stored on secure servers with bank-level encryption
• SSL encryption protects your information during transmission
• PCI-DSS compliance for all payment processing
• Regular security audits of our systems
• Data retention only as long as necessary for business or legal requirements

5. Your Rights and Choices

You have control over your data, just as you control your outdoor adventures:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict Processing: Limit how we use your data in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help navigate your experience:

• Essential Cookies: Required for basic site functionality (e.g., shopping cart)
• Performance Cookies: Help us improve the website (e.g., analytics)
• Functionality Cookies: Remember your preferences
• Marketing Cookies: Show relevant ads (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be notified via email or website notice.